1. Where is The Learning Center located?
It's on the first and second floors of the MP Building.
2. What are hours of The Learning Center?
When classes are in session during spring and fall, we are open Mondays through Thursdays 7:30 a.m. to 7:30 p.m. and Fridays 7:30 a.m. to 2:00 p.m. During the summer we close at noon on Fridays. We are closed Saturdays and Sundays.
3. Where can I print?
There is a printer in the computer lab on the first floor and another on the second floor.
4. Is there a cost for printouts?
Printouts are free, but we do request that students only print what they need. You will need to pick up a print card from the staff desk before printing..
5. Where is the copier located?
The copier is located to the right of the reception desk on the second floor.
6. How much do copies cost?
Copies are 10¢ each.
7. Where is the Testing Center?
The Testing Center is located on the third floor of the MP Building - Room 306.
8. Where is the Reading Center?
The Reading Center has moved to CC 125.
9. Why do I need to log in and out every time?
Logging in and out each time you enter The Learning Center is important for many reasons. One, it allows us to keep track of our busy times so we can hire the appropriate number of tutors. Two, it gives the students a way to communicate to staff any concerns they may have with the center. Three, it helps us justify the need for more services such as computers, space, and staff.
10. What do I need to do if I want to borrow a book/video/DVD/CD/etc?
Visit the Reception Desk. A student ID is required to borrow material. All materials must stay in The Learning Center.
11. What is my username and password for my email account?
Visit the Reception Desk. Your password is known only to you, and if you forget it you'll have to create a new one. To set a new password, you'll need your PIN. If you don't know that, you can get it at the Reception Desk. A student ID is needed to obtain this confidential information.
12. What is my username and password for my Moodle account?
Your username and password should be the same as your East Central Email account. See “What is my username and password for my email account?”
13. What should I do if I have a problem with a tutor or specialist?
If the problem you are having is with a tutor, inform a specialist. If the problem you are having is with a specialist, inform the Learning Center Coordinator.
14. Can The Learning Center help me if I have a learning disability?
Yes. We will be glad to help you just like any other student to the best of our ability. The same Learning Center policies apply as far as time limit of a tutoring session and what we can and cannot do. We are able to offer tutoring, but we cannot serve as a scribe. A scribe can be obtained through the ACCESS Services office, located on the first floor of the HS Building. If a scribe is needed, he/she must accompany the student to the tutoring session.
1. How long will it take for my assessment test(s) to be scored?
Results for all parts of the test except the essay are instanteous. If an essay is required for course placement it will be scored by a team of English specialists and faculty within 2 hours of completion of the test.
2. What do my placement results mean?
See the Placement Guide online by clicking the Advising and Counseling tab.
3. What happens if I am retaking a portion(s) of the C-BASE Test?
When you sign up for the C-BASE Test, let the staff members know if it is a retake. Retakes are given at the same time but may be in a different room from first-time test takers. Check with TLC if you are unsure where your test will be administered.
4. What tests does The Learning Center proctor?
The Learning Center proctors the C.A.A.P., Work Keys, C.B.A.S.E., Accuplacer, and various other tests as requested.
5. Where do I sign up for tests?
To sign up for the placement test, go to the Admissions Office. To sign up for the GED test, go to Registration . Both offices are located in the Training Center on the south side of campus. For all other tests, sign up at the reception desk in The Learning Center.
6. What is the C.A.A.P.?
C.A.A.P. stands for Collegiate Assessment of Academic Proficiency. This test is required for all students receiving an Associate of Arts (A.A.) degree from East Central College. The objective test subjects are rotated each year between Reading, Writing, Mathematics, Science, and Critical Thinking. The test takes approximately one hour.
7. What is the Work Keys?
The Work Keys Test is required for all students receiving an Associate of Applied Science (A.A.S.), Associate of Science (A.S.) degree, one-year certificate, or two-year certificate. The objective test subjects given are: Reading for Information, Applied Mathematics, and Locating Information. The test takes approximately three hours.
8. What is the CLEP Test?
C.L.E.P. stands for College Level Examinations Program. This test is available for students who wish to test out of a class to complete their degree program sooner.
9. What is the Freshman Assessment Test?
The Freshman Assessment test is also known as the placement test. It is used to determine what level of English or math would be most appropriate for each incoming student. The test itself is called Accuplacer, a test developed by College Board, who also makes the SAT, TOEFL and CLEP tests. Accuplacer is a series of untimed computer-adaptive tests in math and English. Some students may also be asked to write an essay. The essay will be scored by English faculty and English specialists in the Learning Center and will determine your placement into the correct writing course for you.
1. What subjects are tutored?
A variety of different subjects are tutored in The Learning Center. Math, English, and Chemistry tutors are available every semester. See the Reception Desk for a current tutor schedule.
2. Are tutors available in all subjects all the time?
No. Tutors are available as their schedules allow. Most of our tutors are peer tutors, so they may be in class, have meetings, or other obligations. To guarantee time with a particular tutor, we encourage you to make appointments.
3. Why won’t my tutor write corrections on my paper?
Tutors are here to help you become independent learners. By writing our suggestions on your paper yourself, you are evolving as an independent learner.
4. Why can’t I drop off my homework to be graded?
Our goal is to help you become a better student. Dropping off assignments will prevent us from making suggestions that can help you in future assignments, so this activity is prohibited.
5. What if The Learning Center doesn’t offer tutoring in the subject(s) I need?
Let a specialist know. We may be able to recruit tutors in needed areas.
6. Are study groups available?
Yes. Study groups are available. If you would like to start a study group, let a tutor or specialist know, and we will be happy to accommodate you and your group.
7. Can I set up an appointment for tutoring?
Yes. See the reception desk for available times.
8. How long will my tutoring session last?
Tutoring sessions should last no longer than 30 minutes. This allows tutors to be fresh for all students and also gives the student the opportunity to develop more focused questions. Students need to come prepared to ask questions to get the most benefit out of the session.
