Student FAQs

We know there are a lot of questions about the changes at East Central College in response to the coronavirus (COVID-19)

Some of the answers are provided here. If you have any other questions contact or 636.584.6588

For a list of Student Services areas, visit

Yes. The following message from Dr. Jon Bauer, president of East Central College, on 7.10.20:

When the fall semester begins Monday, August 24, masks will be required for all students, faculty, and staff of East Central College, in an effort to mitigate the spread of COVID-19.

The masks requirement follows guidelines from the Centers for Disease Control for institutions of higher education.

Masks are one of the critical strategies for combating the spread of COVID-19. As the fall semester opens with a return of students to campus, this step is important in order to protect the health and safety of all those on the Union campus and our centers in Rolla.

Consistent and widespread use of masks helps ensure the safest environment for those on campus. While county and city requirements vary throughout the college’s district and service region, it is the responsibility of ECC to adopt and enforce measures most appropriate for the health and safety of those in its facilities.

With the number of students and employees on campus when the semester is under way, the use of masks will provide the best level of protection from contracting the coronavirus while in proximity to others.

While students may bring their own masks to campus, ECC will be providing free reusable masks. These masks, with the ECC logo, will be distributed to students in Union and Rolla at the beginning of the semester. A supply of disposable masks will be readily available if someone forgets to bring a mask to campus.

For those on campus this summer, current requirements will continue. Masks now are required inside ECC buildings in common areas, classrooms and labs in use during the summer semester, and in situations involving more than two individuals. Employees may continue to work without masks in their offices, or when meeting individually if social distancing of at least six feet can be maintained. These requirements will continue in the fall.

Faculty may elect to use face shields in lieu of masks, to facilitate effective teaching. Some may elect to use both a mask and face shield, and others may switch from one to another depending on the nature of the proximity with students in a classroom or lab setting. ECC will provide face shields and masks to faculty and staff.

Students who do not wish to wear a mask have the option of modifying their schedule to classes that are offered remotely. The fall semester includes a mix of in-person and remote classes. The decision regarding masks is made now in order to allow students and employees to plan accordingly for the fall semester.

The mask requirement for students will be treated as an expectation of the code of conduct. For employees, the use of masks is an employment condition during the COVID-19 pandemic.

In addition to wearing masks, faculty and students will be responsible for wiping down desks and/or workstations with sanitizing wipes before and after class. Combined with the regular cleaning by ECC’s custodial staff, this will also help ensure the safest environment for those on campus. Ample supplies will be available in each classroom or lab.

ECC will continue to monitor local data regarding COVID-19 transmission, guidelines from the CDC, and other authoritative sources of information in order to make decisions based on science and data. These decisions will be made in the best interests of our students, employees, and communities.

As of 6.30.20, The Office of Academic Affairs at the College has devised a Fall 2020 Instructional re-opening plan.


The coronavirus pandemic has left higher-education leaders facing difficult decisions about when to reopen campuses and methods in which to achieve a safe learning environment.  Students of all ages have been faced with tremendous change.  College-bound high school graduates have experienced enormous disruption in their daily lives and in their transition to college in the age of the COVID-19 Pandemic. We must understand the current dynamics for students and families to best support educational delivery decisions in this rapidly changing environment. At the same time we need to frame our response to re-opening in the Fall semester with measures that promote health and safety for students, faculty, and staff. Results of a recent study of 7,117 college-bound seniors found:

  • 45% are at least concerned that COVID-19 will force them to change their college choices
  • 81% have some concern that COVID -19 might delay their enrollment
  • 81% have some level of concern that COVID-19 will impact their family’s financial situation
  • 74% have concern of impact of illness themselves

Source:  Encoura Eduventures, 5/22/2020

East Central College is prepared to address these concerns about delayed enrollment and/or changing college choices.  We offer a Liberal Studies degree steeped with Core 42 transfer courses that lead to multiple educational and career pathways. We also have a fully online transfer degree for those that prefer a complete remote experience. In addition, our Health Information Management AAS and Certificate is online. Other programs such as Computer Information systems offer most, if not all, courses online.

We plan to welcome students back to our main campus in Union and our sites in Washington and Rolla, where instruction will be a blend of in-person and online modalities. We will make extensive use of technology while preserving, as much as possible, the most important elements of the in-person experience.  Our in-person (or face-to-face) course sections are filling more quickly than our online options. While students have concern about their health, they are also telling us they wish to have a traditional college classroom experience.


ECC continues to work with state and local health departments to promote the safety of students and employees. Details regarding the overall return to campus plan can be found on the ECC-COVID-19 webpage.  This plan is based in part on guidance issued by the Centers for Disease Control, the American College Health Association, and the American Council on Education, as well as the Missouri Department of Higher Education.


An Instructional Task Force with a combination of faculty and staff has convened several times since mid-May. Their purpose is to provide input and consultation for instructional plans during these challenging times and communicate recommendations to the administrative COVID-19 team. Deans and Department Chairs have been reaching out to faculty within their division over the last few weeks to converse about their courses and options that may work best for their unique curriculum and course objectives. From these conversations a variation of definitions for course delivery methods have been developed (see Course Delivery Descriptions). Course delivery method decisions are made by considering the student’s best interest while balancing safety measures to promote social distancing. The variation of course delivery methods will be identified with each course on the ECC Fall schedule of classes.

Below is a summary of Fall 2020 instructional re-opening plans:

  • The Academic Calendar remains unchanged with classes beginning August 24, 2020.
  • A blend of in-person, hybrid, and online courses are offered.
    • Smaller class sizes for face-to-face course options will be utilized to promote social distancing. Some classes will not be in their usual building due to the class size restriction.
    • Some classes will have a smaller cohort of students in a face-to-face option but will also be live-streamed through Zoom for a remote option but with a traditional class format.
    • Some classes may meet in traditional face-to-face fashion but will be completely live-streamed through Zoom.
    • The use of Hybrid (blended) course options will be used to promote a balance of online and in-person experiences.
    • Ample completely online (asynchronous) options are available.
  • Additional 14-week courses will be added to the Fall schedule for those students who may change their mind about their first choice for college or who need a later start in the semester.
  • Completely online Liberal Studies (transfer) degree as well as Computer Information Systems (CIS) and Health Information Management (HIM) degrees and certificates are options for students that prefer a more remote educational experience.
  • Additional designated study areas will be established for students who need internet and/or computer access to complete coursework while still practicing appropriate social distancing.
  • Faculty should be prepared to move classes online or in a remote fashion utilizing Canvas as the instructional support platform, at any point in time. Course syllabi will have information regarding how an individual course will be held in the event an entire remote delivery is required. No decision has been made in terms of future remote instruction. Decision date points will be established.
  • Faculty should have a plan to allow students to work remotely in the event they are quarantined or need to self-isolate. It is important to support students during quarantine or self-isolation, so they do not feel compelled to come to campus while they are ill or not completely cleared.
  • Deans and faculty should prepare a back-up plan to cover their courses in the event the faculty member should become ill and faculty should prepare the course materials to teach remotely in the event a faculty member is well but needs to self-isolate.
  • Winter Session is scheduled for 12/16/20-1/11/21 and will be delivered online.

Prevention, Health, and Safety

  • All students will receive a COVID-19 information statement that describes measures to take care of self, classmates, and the campus. New student orientation will include information on COVID-19 as well as ongoing communication with returning students.
  • Discussions with area healthcare providers (Mercy) and local health departments are in process to provide consultation and local resources, including testing, for students and staff as a part of a health services partnership.
  • ECC will identify a single point of contact for positive student COVID-19 reports and communication as well as a single point of contact for employees. These two employees will work with the local health departments to assist with any required communication and contact tracing.
  • A clear decision-tree regarding the need for reporting, quarantine, self-isolation, and return to campus is in process of development and will be available to all employees and students.
  • The college facilities crew will increase access to hand sanitizer on campus and will continue to diligently clean surfaces. Employees are asked to maintain clean working spaces to help with this effort.
  • Disposable masks and hand sanitizer will be available to students, visitors, faculty, and staff. Students and others are encouraged to use reusable and washable face coverings. Clear face shields are an available option for staff and faculty.
  • The decision to require masks in all buildings and in areas where six feet of social distancing is difficult to maintain will be made with the July 14th decision point deadline previously established.
  • Everyone is expected to social distance at least by six (6) feet.
  • Changes to the operational plan will be made based on local/state/national recommendations and can be made at any point in time.


Yes. East Central College has a confirmed case of COVID19.

Dr. Bauer’s message on 8.20.20

Good afternoon,

I am writing to let you know that we have the first confirmed positive case of COVID-19 involving either an employee or student. A member of our staff has tested positive. The employee will be in isolation for 10 days, and five employees who had close contact have been contacted and will be quarantined for 14 days from the date of exposure. We are working with the Franklin County Health Department, who quickly handled the contact tracing required. The employee last worked on the main campus Friday, August 14.

Our thoughts are with our coworker and we hope for a quick recovery.

As you know, HIPAA protects the privacy of individuals and we will not release names of employees or students other than what is required for the contact tracing process. When an employee or student tests positive, we will work with the appropriate Local Public Health Authority to identify those who have had close contact and then take appropriate steps regarding quarantine.

Please continue to be mindful of frequent handwashing, social distancing, masks while indoors, and other measures to mitigate the spread of the coronavirus.

Course Description Identifiers

What is synchronous learning versus asynchronous learning?

  • Synchronous learning is distance learning that happens in real time, e.g. Zoom.
  • Asynchronous learning occurs through distance learning channels without real-time interaction, e.g. recorded lecture, or online format.
  • Courses may include a blend of both asynchronous and synchronous distance

What is Canvas?

Canvas is ECC’s learning management system (LMS) which serves as an electronic platform to house courses as well as online resources, i.e. course material, assignments, etc.

What is Zoom?

Zoom is a web-based conferencing platform that ECC utilizes to conduct synchronous or “live” meetings with individuals and students

On-campus Course

Faculty may use the learning management system (Canvas) to post the course syllabus, other course materials, and required student assignments or activities that support the class. The faculty may also provide other web-based support.

Students may need access to high-speed internet outside of class time, either at home or on campus.

Lecture (in-person) Course

Courses meet as scheduled in a face-to-face environment, in a classroom or lab space at a regular time. This type of course delivery is ideal for students who prefer a traditional learning experience or for courses that do not lend themselves to an online format.

Lecture with Remote Instruction  

Courses will meet as scheduled in a classroom or lab space with instructor utilizing a live stream to deliver course materials from a remote location.  Live streaming is real-time (synchronous) distance learning utilizing a web-based platform to deliver course content during a regularly scheduled course meeting time, e.g. Zoom.

Distance Learning

Refers to instructional methods utilized to deliver course material in place of an on-campus experience. Tools utilized to enhance the distance learning experience may include but are not limited to email, private social media group, publisher produced software, Zoom, recorded or live lectures, or the Canvas course site.

Web Online

Course instruction is delivered in a distance-learning format that is not primarily in real time (asynchronous); students will typically follow a course calendar schedule and be required to meet published deadlines. Attendance may be required for course orientation, course assessments, or course delivery of material that may or may not be regularly scheduled. The possible meeting frequency, location, and time will be available in the course syllabus. Other course requirements, i.e. observations, internships, interviews, etc., will still require student attendance, as appropriate and as indicated.

Web online courses are recommended for students who desire a distance learning experience.  In addition to the necessary technical skills required for distance learning, students should be highly motivated, self-disciplined and have the ability to learn independently. Students will need access to high-speed internet outside of class time, either at home or on campus.

Students should note that for the purpose of identity verification of online students, all web online classes require at least one proctored assessment in one of the ECC testing centers or an approved secure testing center at another location.

Web Online with Live Stream:

Live streaming is real-time (synchronous) distance learning utilizing a web-based platform to deliver course content during a regularly scheduled course meeting time, e.g. Zoom. Web online with live stream is an option for students who desire distance learning but prefer the structure of regular meeting times and live interaction. In addition to the necessary technical skills required for distance learning, students should be highly motivated, self-disciplined and have the ability to learn independently. Students will need access to high-speed internet outside of class time, either at home or on campus.

Web Hybrid

Courses of this type are a blend of traditional (face-to-face) and non-real-time (asynchronous) distance learning. The number of hours per week the class meets face-to-face is reduced by approximately half; the remainder of the course is taught via distance learning. Students will be required to attend face-to-face class meetings on a regular, scheduled basis; the class meeting schedule will be published in advance. A web hybrid course does not reduce the time required of students to be successful. Students will meet many of the course objectives using Canvas or another distance-learning tool.

Web hybrid is an option for students who desire distance learning while also retaining a more traditional learning experience.

In addition to the necessary technical skills required for online learning, students should be highly motivated, self-disciplined and have the ability to learn independently. Students will need access to high-speed internet outside of class time, either at home or on campus.

Web Hybrid with Live Stream

Courses of this type are a blend of lecture (in-person) and real-time (synchronous) live stream. This course will meet approximately half of the time in person following a regular schedule. The remaining course time will meet via live stream involving a web-based platform to deliver course content in real-time (synchronously) during the regularly scheduled course meeting times.  A web hybrid with live stream course does not reduce the time required of students to be successful. Students will meet many of the course objectives using Canvas or another distance-learning tool.

Web hybrid with live stream is an option for students who desire a distance-learning environment structured with regular meeting times and live interaction.

In addition to the necessary technical skills required for online learning, students should be highly motivated, self-disciplined and have the ability to learn independently. Students will need access to high-speed internet, either at home or on campus (or satellite location), outside of class time.




The 2020 Commencement ceremony is canceled. A recorded video Commencement featuring a list of 2020 graduates will be provided for viewing on ECC’s website and social media platforms.

ECC has partnered with National Student Clearinghouse for transcript services. Transcripts cannot be picked up on campus, but can be mailed and sent electronically. National Student Clearinghouse has a secure printing facility that prints and mails transcripts 6 days a week. In addition, transcripts can be emailed securely to any destination within about an hour.

Even when the college is closed, transcript requests are being process.

Unofficial transcripts are free! Log into eCentral to order one.

Diplomas will be mailed to Spring graduates within 3 weeks of the end of the Spring semester. Students will be notified via text and email when their degrees are posted posted and diplomas are mailed.

If you have any technology concerns, there are devices and WiFi connectivity available to check out. Staff will be available starting Monday, April 6 at 8 a.m. to discuss your needs.

ECC Union Library

Visit ECC Union Library for check out information:

(636) 584-6560 

ECC Rolla North

You are able to access the campus WiFI from your vehicle. Parking lot WiFi is better/stronger the closer you are to a campus main buildings. Parking lot WiFi doesn’t work at the ECTC and the Business and Industry Center. ECC Rolla North parking lot will have external WiFi. We recommend having your mobile device fully charged before coming to campus. There is an electrical outlet on the northern side of Hansen Hall. But, please respect and abide by social distancing guidelines of 6 feet.

Students are encouraged to regularly check their student email, the website, Moodle for important information regarding classes. For students with hands-on classes and labs, your instructor (s) will provide you with assistance and instructions.

Yes. The last day to withdraw from second 8 week, 14 week and 16 week classes is Thursday, May 7,2020. However, we are asking students to discuss this decision with their faculty or academic advisor. We want to make sure our students are successful and complete their classes and program.

We’re increased our custodial services efforts by wiping down public areas with disinfectant cleaners. We will be shuttering those classrooms not in use during this semester as the courses are delivered online.

Yes. All events, college and public, are canceled for the remainder of the 2020 spring semester.

As of Thursday, April 2, The Learning Center will be providing assistance online or remotely through May 17. For more information contact the Learning Center at 636.584.6688 or

We want to know what challenges you are facing. In additional individual emails and phone numbers, you can use the Aviso  system to request help.

  • Cox Communications offers a range of services and packages for the next 60 days (for ex, free access to over 650,000 Wi-Fi hot spots; residential customers in the company’s Starter, StraightUp Internet and Connect2Compete packages will be automatically upgraded to speeds of 50 Mbps).
  • Comcast offers free Wi-Fi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time.
  • Charter offers free broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps.
  • AT&T offers open hot-spots, unlimited data to existing customers, and $10/month plans to low income families.
  • Verizon is not providing any offers, but is following the FCC agreement.
  • Sprint is providing unlimited data to existing customers. Starting Tuesday, March 17, 2020, Sprint will allow all handsets to enable hot-spots for 60 days at no extra charge.
  • T-Mobile is providing unlimited data to existing customers. It will soon allow all handsets to enable hot-spots for 60 days at no extra charge.

Due to school closures in response to preventing the spread of COVID-19, the Missouri Department of Higher Education & Workforce Development (MDHEWD) has temporarily reduced or suspended certain A+ Scholarship eligibility requirements.  For more information visit

You can call 211 or go to to chat with a person about COVID-19 assistance.

There are also several counseling and community resources available.

The College will be closed for spring break March 20-April 5. Once we reopen for the Spring Semester on Monday, April 6 there will be some changes to our student service operations.

  1. Instruction will resume via remote platforms, as scheduled.
  2. College buildings will be closed to students and the public. The campus parking lots are open with WiFi availability.
  3. Tutoring, advisement, and other student support will be provided remotely (phone, email, Zoom, etc.). In addition to our Learning Center staff, we will use Net Tutor to provide student support.
  4. Faculty and staff are highly encouraged to work at home if possible. With supervisory approval, employees may work from campus to provide remote instruction and essential services. For students, our goal is to provide service to you no matter where employees are working.
  5. We recognize some students do not have access to WiFi or devices without being on campus. We are working on a process to provide students network and/or computer access in order to proceed with remote instruction. Students should watch for additional information regarding the process to safely check out this technology via the main campus library or the Rolla site. Students without adequate access to technology should contact their advisor or instructor for assistance.
  6. Any exceptions to the restrictions on student access must be approved by the President or appropriate Vice President. Exceptions will be granted strictly to provide instruction, testing, or other essential student services, where remote delivery is not feasible. Student access for technology or services will be granted on an appointment basis.
  7. The college is committed to supporting students who are now learning remotely, and will continue to evaluate methods of expanding or enhancing that support.
  8. The college will continue to evaluate services and adapt based on changing conditions.

Yes. There are counseling services available for students at our Union and Rolla locations. They are telehealth sessions during the COVID-19 outbreak.

Union Campus:

Contact Jenny Kuchem or Lesley Peters

Rolla Location;

Contact Jessica Robart 

The federal government is making emergency funding available to college students. We will provide the information on how to get emergency funds when they become available. The ECC Foundation also has emergency scholarships for students. For more information visit and click on the “Emergency Scholarship” tab.

The book buyback will be done remotley though the ECC bookstore. Visit the website at for information as it becomes available.

Anyone needing a book or any other material to complete a course please call the bookstore 636 584-6714 and make arrangements to meet at the bookstore door.

This has been discussed at length but there are no pass/fail options for courses at ECC. The college has extended it drop deadline date to May 1. It was determined that courses following the pass/fail option mat not be transferable to four-year colleges and universities, costing students additional time and money.

Yes. ECC will only offer classes online during the summer semester. Typically, there is a $45 fee for online classes, but that will be waived this year. Students will still be responsible for the course cost and students fees. Only the online fee is being waived.

Any students who ordered and paid for them, they still will be available when ECC reschedules graduation.
When the new commencement date is announced, students will have another  option to order caps and gowns. 

The lack of food is an issue for some of our students and the food pantry is still in operation. They are providing food cards/gift cards. Complete the food pantry form. The ECC Foundation recently provided more money to the food pantry to assist students with food needs.