3.24 Student ADA Grievance Policy

East Central College will provide for expeditious and reasonable resolution of student grievances related to the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act of 1973, or other disability related statutory rights. Grievance must be filed during the semester in which accommodations are requested.

3.24.1 Informal Procedure

A. Step 1:
1. Student contacts faculty and/or Access staff regarding implementation of academic accommodations.
2. Resolved or go to Step 2

B. Step 2:
1. Student requests conference with Access staff and/or faculty/staff. When deemed appropriate by the Access staff, the division chair will also be included.
2. If the faculty/staff have been asked to provide the accommodations by the Access staff, the faculty/staff will continue to provide the accommodations.
3. Resolved or go to Step 3.

C. Step 3:
1. Student requests conference with appropriate Vice President, as well as the parties listed above.
2. Within 10 working days, appropriate Vice President convenes a conference of parties from above and may consult with the Chief Student Affairs Officer.
3. Resolved or student initiates formal grievance procedure.

 

3.24.2 Formal Procedure

A. Step 1:
1. Student appeals by filing Formal ADA Grievance Form with Chief Student Affairs Officer within 10 working days of informal grievance decision.
2. Chief Student Affairs Officer conducts investigation with all parties involved and issues a statement of findings.
3. Resolved or go to Step 2.

B. Step 2:
1. Chief Student Affairs Officer appoints and convenes ADA Hearing Committee, which is a five-member committee composed of faculty and staff chaired by the Chief Student Affairs Officer, within 10 working days of appeal being filed. Hearing will be audio recorded.
2. The ADA Hearing Committee reviews documentation and meets with all parties involved.
3. Chief Student Affairs Officer notifies all concerned parties of the committee’s decision in writing within 10 working days.
4. Resolved or go to Step 3.

C. Step 3:
1. Student files written appeal to President within 10 working days of the committee’s decision, including copies of Informal and Formal Grievance proceedings.
2. President renders decision, which is final.

(Adopted 5-8-2006)