Information Technology

IT Help Desk

IT Help Desk Contact

helpdesk@eastcentral.edu
636-584-6738

Hours

DaysHours
Mon–Thurs7 a.m.–6:30 p.m.
Fri7 a.m.–4:30 p.m.

Web Help Desk System*

* Only accessible while on-campus or connected through the ECC VPN

IT Personnel

Help Desk

End user support for Desktop and Software
x6738

Dee Gibbs portrait

Dee Gibbs
Coordinator, Technical Support
denette.gibbs@eastcentral.edu
x6722

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Dave Steffens
Technical Support Technician
david.steffens@eastcentral.edu
x6599

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Tom Gasaway
Technical Support Technician
thomas.gasaway@eastcentral.edu
x6611

I’ve worked at ECC for 3.5 years and am originally from St. Clair, returning to the area about 10 years ago. I’ve always been interested in all things tech and enjoy helping solve problems and improve how things work. Outside of work, I spend time with family and friends, and I’m a big sci-fi fan. I’m currently working toward an MS in IT and a second bachelor’s degree in math.

David Harper portrait

David Harper
Technical Support Technician
david.harper@student.eastcentral.edu
x6738

Dustin Jenkins portrait

Dustin Jenkins
Technical Support Technician
dustin.jenkins@eastcentral.edu

Network and Systems

Technology Infrastructure and Server management and support

Joe Lawton portrait

Joe Lawton
Network and Systems Manager
joe.lawton@eastcentral.edu
x6642

With over 20 years of IT expertise across the hospitality and insurance sectors, I now oversee campus-wide network and server infrastructure. My role is centered on maintaining connectivity and managing enterprise user environments through Microsoft 365 as well as several on-premise applications.

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Chad Wray
Assistant Network and Systems Manager
chad.wray@eastcentral.edu
x6673

System Administrators

Colleague/Informer/Perceptive Content support

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Daniel Gruenenfelder
Enterprise System Associate
daniel.gruenenfelder@eastcentral.edu
x6725

Started ECC Oct 2024; prior 7+ years at St Charles Community College.
Decades of experience as Unidata programmer/analyst in corporate America IT in various industries.

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Nate Black-Wilson
Enterprise System Associate
nathan.black-wilson@eastcentral.edu

IT Director

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Doug Houston
Director, Information Technology
doug.houston@eastcentral.edu
x6732