Accessing Your Student Account


If you need help accessing your East Central College Student Account, follow the steps below to:

  • Locate Your eCentral User ID
  • Reset Your Password
  • Access Your ECC Email Account

This User ID and Password will be used to access all ECC systems, including eCentral, your ECC Email, ECC Online/Canvas, and Aviso.

Steps to Locate Your eCentral User ID


1. Find the link to eCentral under the Log In dropdown button in the upper-right corner of the header.

2. Click Log In at the top right.

3. Click What’s my User ID? at the bottom left.

4. Enter your Last Name and one of the numbers below, then click Submit.

  1. SOC ID # (nine-digit Social Security Number)
  2. College ID (seven-digit number). This is listed on your acceptance letter.

5. Your User ID will appear on the next page.

Steps to Reset Your Password


1. In eCentral, Click Log In at the top right.

2. Click What’s my Password? at the bottom left.

3. Click on I don’t remember, reset my password.

4. Enter your Last Name and one of the numbers below, then click Submit.

  1. SOC ID # (nine-digit Social Security Number)
  2. College ID (seven-digit number). This is listed on your acceptance letter.

5. The next screen allows you to email a temporary password to yourself to reset the original account password. To receive this information, please be sure to indicate your non-ECC email address that you provided to us during your application process.

6. After you receive the email with your temporary password, open a new browser window or tab.

7. Return to eCentral and click Log In.

8. Type in your User ID and Password (this is the temporary password in the email you received).

  1. On the next screen, type in your User ID again.
  2. In the Old Password field, type in your temporary password in the email you received.
  3. In the New Password field, create a new password.
  4. In the Confirm Password field, enter the same password you entered in the New Password field.
  5. This will now be your login for eCentral, ECC Email, and ECC Online/Canvas.

If you experience issues logging in to your account, clear your browser cache and try again.

If you still need assistance, please contact the IT Help Desk at 636-585-6738.

Steps to Access Your ECC Email Account


1. Find the link to ECC Email under the Log In dropdown button in the upper-right corner of the header.

8. You will see a Microsoft Sign in box.

  1. Students: Using the User ID you created for eCentral, add it to @student.eastcentral.edu. For example, if your eCentral user name is franklin.falcon, your ECC Email address will be franklin.falcon@student.eastcentral.edu
  2. Faculty/Staff: Using the User ID you created for eCentral, add it to @eastcentral.edu. For example, if your eCentral user name is franklin.falcon, your ECC Email address will be franklin.falcon@eastcentral.edu

3. Enter the password you created for eCentral in the next screen.